Portfolio

What I've done for others, I'll do for you...

 

 

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Portfolio Sample Types:

 

Browse through the information below to see what I can do for you.  This is far from everything, so let me know if you'd like to see more!

Note: Because much of corporate training work is proprietary, I can't show you as many samples as I'd like. However, I'll list examples of my work, and you're welcome to contact me with questions.

Note: Most of the documents on this page are in PDF format; a few are images or run in Flash.  If you need a PDF reader or Flash player, you can download them at no charge from the Adobe website.

Get Adobe Reader  Get Adobe Flash Player

If you need the PowerPoint viewer, you can download it
at no charge from the Microsoft website.

Download PowerPoint Viewer

 

HP Self-Provisioning Sales Pursuit Microsoft user guide (cover and table of contents),

 

Click to run this demo for EDS CiT AdHoc Access (created with Captivate).

Metrics standard edits for EDS Web Standards site.

Business Improvement Cycle training manual for EDS Corporate Security.Business Improvement Cycle training manual for EDS Corporate Security.

Rebar software guide for EDS.Rebar software guide for EDS.

Plano ISD Network Training course manual.Plano ISD Network Training course manual.

 

Training, Demos, Tutorials, Help Media, Documentation

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  • Hewlett-Packard (HP) Enterprise Services Worldwide Marketing trainingUsed Adobe Captivate 5.0 to create web-based training for the HP Self-Provisioning Sales Pursuit Microsite “wizard” tool, which allows non-technical HP sales and marketing staff to create a custom sales pursuit site for a prospective client in less than 30 minutes. Also created Self-Provisioning Sales Pursuit Microsite tool user guide in MS Word; accessible as PDF from HP intranet. (Created for HP in 2010; I can only show title page and table of contents.)

  • CiT Ad Hoc Access demoDemo showing how to request access to an Electronic Data Systems (EDS) online invoicing system.  The user doesn't have to do anythingsimply watch.  I created other training that required user practice interaction.  I also created several much longer tutorials for EDS, including one that was almost 100 screens long.  The example you'll see here is the shortest of the web-based tutorials and demos I developed.  (Created with Adobe Captivate 3 in late 2008 for EDS; click link to run this 20-step demo.)

  • Metrics standard for the EDS Web Standards site—One of more than 70 website standards topics I wrote and/or edited for EDS-developed internal and client websites worldwide.  Because of my knowledge of web standards and content development, I performed as both an in-depth editor and a subject-matter expert.  This sample shows my edits and revision suggestions to the author of this Metrics standard.  These 70 standards covered a full range of issues including website content, usability, visual design, functionality, and accessibility to disabled web users.  (Created in 2007 for EDS; 11-page sample.)

  • Rebar Prerequisite Software Installation Guide—The shortest of seven major guides (manuals) I created and customized for my primary audience, EDS software developers using the Rebar tool to design web applications.  Several of these guides were only one-page outlines when I began.  I also developed the training/documentation guide standards and format for the Architecture Services division where the Rebar tool was designed.  (Created in 2003 for EDS; 24-page sample.)

  • Plano ISD Network Training course—In less than three months (with no other staff available), I researched, designed, developed, and implemented a seven-hour, instructor-led computer lab course to train Plano ISD staff to use the new PC network and email system that EDS was implementing in all Plano ISD sites.  I created an instructor manual (175 pages) and student manual (144 pages) containing extensive screen graphics, a quick reference, and numerous practice files for hands-on PC work.  I taught the course pilot to Plano ISD HR trainers, who then took over the instruction as part of a train-the-trainer arrangement.   (Created in 1995 for the EDS Plano ISD account, although you'll see later dates in the headers because these are print dates instead of save dates.)  I've included the following samples here:

    • Table of Contents (Instructor Manual)shows detailed outline of course content.  (6-page sample.)

    • Section 6: File Management and Sharing (Instructor Manual)—this complete section illustrates the course's depth and format.  (Instructor's notes are boxed and in italics; 32-page sample.)

  • Business Improvement Cycle trainingWith SME, I co-developed and co-taught this three-day lecture-style course to all Corporate Security division managers and their direct reports.  (Created in 1996 for EDS. 5-page samplecover plus table of contents; all I can show because of EDS Security guidelines.)


     

Other EDS training and documentation projects (partial list):

  • Data Security Call Center training analysis and design

  • Introduction to knowledgeCentre; knowledgeCentre Steward Training (virtual classroom/distance learning)

  • Introduction to Business Continuity (disaster planning and recovery) course

  • EDS Crisis Management Team simulated disaster exercise—helped create, write, and facilitate this disaster scenario for EDS upper management to perform in a day-long session.

  • Predictive Work Force Development process—helped develop this process and then wrote and delivered an executive presentation to "sell" this process to other groups within EDS.

  • Maxamine Traffic Statistics Report Setup Procedures

  • Reporting Services 2000 Configuration Procedures

  • WebLogic v8.15 Installation Procedures; WebLogic v8.15 Deployment Procedures

  • ClearTrust training documentation—Qualification, Discovery, and Solution

  • Metrics Analysis curriculum—combination of classroom, self-study, and CBT media.

  • Software Performance Engineering for Legacy Systems (SPELS) course

  • Using the Systems Life Cycle (SLC) for Maintenance and Minor Enhancements" course—14 hours CBT created with Authorware.

  • Management Consulting Services training—consulted with other EDS groups on curriculum design.

  • Information Processing Center (IPC) Site Design and Construction course.

  • Mansfield Modernization Training (GM25) for General Motors’ Mansfield, Ohio, auto-part stamping plant—edited multiple 100-plus page user manuals for the new automated machinery at the plant.

  • EDS Interactive Distance Learning Network—helped create and cost the original proposal to build the EDS Interactive Distance Learning Network (IDLN), which broadcast not only interactive EDS employee and customer training worldwide but also public non-profit projects such as Dr. Robert Ballard’s JASON project.

  • General Ledger curriculum (CBT)

  • Networking Overview (CBT)

 

 

 

 

 

 

 

 

 

 

 

GTCI home page.

 

 

EDS Web Standards site.

 

 

 

 

 

 

Allen HS Touchdown Club home page.

 

 

 

Visual Bible home page.

 

Websites—Content Development, Web Design, Usability

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  • Hewlett-Packard (HP) Enterprise Services Worldwide Marketing websites (client: HP; 2010)

    • Reviewed design and edited content of Self-Provisioning Sales Pursuit Microsite “wizard” tool.

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    • Edited content of client-facing site pages the tool produced, including Welcome, About HP, Solutions, Operational Excellence, Employee Transition, Transition/Transformation, Cost Savings, and Best Shore sections. Edited marketing content and cross checked with other HP Marketing teams to verify accuracy; several teams updated their materials based on my edits.

       

    • Updated, revalidated, and created content for two other HP internal websites:

      • HP Enterprise Services (the new name for EDS after it was bought by HP in 2009)

      • HP Worldwide Marketing Dashboard

       

  • Gordon Technical Consulting Inc. (GTCI) website (client: GTCI; 2005)—I originally created content for the GTCI website but was also asked by the CEO to design and create this interim site while the he looked for a long-term web design firm.  (GTCI delivered technical expertise in training, course development, document development, and network engineering services for telecommunications manufacturers and service providers around the globe.)

    GTCI Awards page.

    GTCI Services: Network Engineering page.

  • EDS Web Standards site (client: EDS; 2005-06)—I wrote and edited content for more than 70 website standards and best practices for EDS-developed internal and client websites worldwide.  Standards covered a full range of issues including website content, usability, visual design, functionality, and accessibility to disabled web users.  This 11-page sample is one of 70+ standards I reviewed and edited—showing my edits and comments using MS Word's track changes feature.

  • Allen Eagle Touchdown Club (TDC) (client: Allen, Texas, High School's football booster club, 2011)—As a member of the Touchdown Club, I volunteered to completely revise the website in late summer 2011 and maintain it throughout the school year.  In the preseason rankings in late August, the Allen varsity team was ranked as the #1 5A (largest school division) team in Texas by the Associated Press and #6 in the nation by Rivals.com.  Allen won the 5A Division I Texas State Championship in 2008.

     

    Allen HS Touchdown Club Tickets page.

    Allen HS Touchdown Club Seniors page.

  • The Visual Bible™ (client: Visual Entertainment, Inc., an international film company based in Dallas, Texas; 1999-2000)—I wrote and edited content and designed/maintained the site.  This company filmed and released "The Gospel of John" in theaters across the USA in 1993.   

    Visual Bible products page.

 

Great American Cleanup article, photos in NeighborsGo

Grease disposal poster

Reuse-A-Shoe poster

Household hazardous waste poster

 

 

 

Lovejoy kindergarten recycling presentation

 

COKCC women's conference brochure--coverCOKCC women's conference brochure--inside

Church Christmas musical program--front

 

Communications

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News articles, posters, brochures, fliers, conference materials,
 presentations, general communications

  • Great American Cleanup advertising and news (client: City of Allen, TX; 2007)

     

  • Grease disposal program (client: City of Allen, TX; 2007)—I researched and wrote the material to send to neighborhoods having critical grease problems; letter had to be approved and signed by Community Services Director Steve Massey.

    • Letter I wrote for Steve Massey; sent to Allen residents signed by Massey

    • Poster version of guidelines

    • Half-page, two-sided flier

    • Blurb for Allen homeowner associations to put into their newsletters and websites

     

  • Reuse-A-Shoe contest (client: City of Allen, TX; 2007)—Posters I created to display at all Allen ISD campuses (client: City of Allen)

  • Executive report blurbs (client: City of Allen, TX; 2007)—Project summaries for the monthly City Council meeting (similar to summaries in Allen ISD FastTrack); three pages (client: City of Allen)

  • Household hazardous waste disposal guidelines (client: City of Allen, TX; 2007)

     

  • Recycling presentation for Lovejoy ISD (PowerPoint) (client: City of Allen, TX; 2007)—I created and taught this presentation to Lovejoy ISD kindergarteners at their teachers' request.  I researched the material and Collin County city regulations, shot all photographs of the two boys showing materials and of the recycling plant, and presented it to the classes in the Lovejoy Elementary gym. 
     

    To move through the presentation, click the screen or use the right and left arrow keys.  If you don't have PowerPoint, you can download the PowerPoint viewer at no charge from the Microsoft website.

     

    Note:  These presentations may take 10-15 seconds to load the first time you view them.

     

    Boon recycling presentation Boon recycling presentation Boon recycling presentation

 

 

 

Master's thesis edits—part 2

Editing

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In every job, in every stage of my career, no matter what my official role was, I've edited.  Why?  Because everyone knows I can help them with everything from a quick proof of content and format to a full-blown overhaul and reorganization of anything that uses words, in any medium.  I never tell someone, "Sorry, editing isn't in my job description this time."  If I can help, I'm glad to do it. 

The samples and descriptions below are from jobs when editing was my primary or secondary role; if you'd like to see other samples in other media, content types, or styles, just let me know—I have plenty!

  • Master's thesis—I edited multiple versions of this master's thesis in 2009;  I'm including two sections of the final edit showing my markups using MS Word's Track Changes feature.  You'll see that I edit from all angles—mechanics, style, conciseness, consistency, audience level and needs, technical accuracy, and format.

     

  • Hewlett-Packard (HP) Enterprise Services Worldwide Marketing training

    Reviewed design and edited content of Self-Provisioning Sales Pursuit Microsite  “wizard” tool, which allows non-technical HP sales and marketing staff to create a custom sales pursuit site for a prospective client in less than 30 minutes. Worked with content of client-facing site pages the tool produced, including Welcome, About HP, Solutions, Operational Excellence, Employee Transition, Transition/Transformation, Cost Savings, and Best Shore sections. Edited marketing content and cross checked with other HP Marketing teams to verify accuracy; several teams updated their materials based on my edits.

 

Fort Worth Star-Telegram article

Texas Outlook article—"Meadows Scholars Outstanding in Their Field"Texas Outlook article—"Meadows Scholars Outstanding in Their Field"

Taylor Publshing Company article—"So You're the New Yearbook Adviser"Taylor Publshing Company article—"So You're the New Yearbook Adviser"

The Paris News feature article—"Paris Native Quickly Learns Buying Business"

 

Older Work

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I've been writing for publications, organizations, and companies since my college days; here you'll see some feature articles I published in six Texas magazines and newspapers during my senior year at the University of North Texas.

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All text, graphics, and photos Copyright © Lauri E. McIntosh 1998-2011, unless stated here otherwise.  All rights reserved.

Email:  Lauri@McIntoshWriting.com                            Website designed and created by Lauri McIntosh.